Copy of Frequently Asked Questions

FAQs Adult bikes

Which Bobbin bike size will fit me?

Some of our adults bikes come in two sizes.

To find your size, see our sizing chart here.

Can I fit a child seat to a Bobbin bike? Can I use my existing bike rack with a child bike seat?

Yes you can. We have many Bobbin riders using child seats. You can either fit a rear carrier-mounting seat or a frame-mounting seat. Carrier-mounting seats are generally easier to fit; please be aware you will need a rear carrier with a weight limit of 25kg for this (the Bobbin alloy rear carrier , for example).

**Frame-mounting seats are not recommended for the S/M frame sizes**

Can I fit a basket to a Bobbin bike?

A

Can I try the bike before I buy it?

Our entire range is available exclusively from our web store. We don't have a physical store or outlets in the UK. We can answer any sizing or product queries you might have.

What's the difference between the Brownie and the Birdie?

A

How to collect your adult bike fully assembled?

  1. Find your closest store on our map of partner stores
  2. Contact us and we will email you your order and payment link
  3. We charge £40; this includes delivery and assembly by a qualified mechanic
  4. Once paid for, your order will be ready to pick up within 7 days 
    Please note collection stores need time to assembly your bike properly; if you need your bike ASAP the fastest way is to select home delivery and self-assemble
  5. T&Cs: Service available on UK orders for Adult bikes only. Storage charges apply if bike not picked up within 7 days. Cycle Scheme orders will be charged £40 + delivery

Are Bobbin adults bikes only for ladies?

A

Does Bobbin accept Cycle to Work vouchers?

Yes - we accept Cyclescheme vouchers. Unfortunately we do not accept vouchers from Halfords, Evans Ride to Work, or any other providers.

Please message us your order and we will set up the paperwork for you.

Alternatively your work place can set up it's own Cycle to Work payment plan for you. Check with your HR department for more information.

What can I buy on Cycle to Work Scheme?

You can buy adult bikes and accessories. Your order must include an adult bike.

How can I place a Cycle Scheme order?

Please email your order at info@bobbinbicycles.co.uk. Let us know what bikes and accessories you want to purchase. Please let us know your delivery address and contact details, eCertificate number and redemption code.